Frequently Asked Questions (FAQ)
Orders & Shipping
- Q: How long will it take to receive my order? A: Orders are typically processed within 1-2 business days. Delivery times vary depending on your location, but you can expect 3-7 business days for local shipping.
- Q: Do you offer international shipping? A: Yes, Lusso Vita Boutique ships worldwide. Shipping fees and delivery times will be calculated at checkout.
- Q: How can I track my order? A: Once your order has shipped, you'll receive a tracking number via email to follow your package's journey.
Products and Sizing
- Q: How do I know which size to order?A: Each product page includes a size guide for reference. If you're unsure, please don't hesitate to contact us, and we'll be happy to help you choose the best fit.
- Q: Are your collections limited?A: Yes, we offer limited branded collections to keep your style unique and exclusive.
Returns and Exchange
- Q: What is your return policy? A: We accept returns within 7 days of receiving your order, provided items are unused, unwashed, and in original condition with tags attached.
- Q: How do I request a return or exchange?A: Please email us at marketingmanager.mgc@outlook.com with your order number and request. Our team will guide you through the process.
Payments and Security
- Q: What payment methods do you accept? A: We accept major credit/debit cards, PayPal, and other secure payment options available at checkout.
- Q: Is shopping on your site safe? A: Yes, our website is powered by Shopify and uses encryption to protect your personal information.